Generally I do not endorse products but something has happened over the past couple of days.
When I bought the Taco a while back the cap off of the old Taco no longer fit because the bed on the newer model was bigger. I was going to get a cap somewhere but opted fo a hard ABS tonneau instead because I was tired of having too many close calls backing into things due to the blind spot a cap creates.
I opted for a thing called an Armor Lid. It's been great. It works, is easy to use, locks and is very weather tight. Of course, I had expected all of this.
When I got it they supplied me with the obligatory set of 2 keys which were, unfortunately of a type I could not seem to have made locally, but no fear. A call to the Armor Lid people had another couple of keys in the mail for short money, or maybe they didn't even charge me at all. I forgot, to be honest.
Anyway, there is a guarentee they started shortly after I bought mine. Five years for everything but the struts, which are guarenteed for two years.
I didn't register for the guarentee, as I was unaware of the plan.
It seems that the cold weather has knocked the starch out of the gas struts and I started looking for replacements. I went to their web site and asked them how much replacement struts were and explained that the tonneau had never been registered under the warranty program.
In a very short time I got a return email.
"No problem, Piccolo. We have your name in out customer base and you are good to go. We'll send you out a new set of struts for free."
That's pretty good if you ask me.
I was expecting to have to cough up and have just gotten a pleasant surprise.
I'd buy another.
my other blog is: http://officerpiccolo.blogspot.com/ http://piccolosbutler.blogspot.com/
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